Our Customer Reviews
We believe leasing your next car or van should be simple, straightforward and hassle-free. But don’t just take our word for it, see what our customers have to say about their experience with Hornet Leasing.
I’ve received excellent service from Paul at every stage of my vehicle purchase. He has kept me up to date with the process and just made the whole experience easy for me. Paul had to also get involved when the leasing company didn’t turn up to collect my car - he made the journey himself and collected it. He’s even sorted my cherished number plates. It’s all the personal touches as well - sending an Easter card - it makes you remember them. Very professional and friendly company - you couldn’t ask for more.
I work at a car dealership and have always been cynical about lease companies, but the deal on offer was too good to not be tempted into exploring.
I wanted to 'not like' the experience, but after talking to Paul, it was all explained and I was shocked at how easy it all actually was.
The payment was what they said it was, I was kept up to date throughout, the car was delivered when they said it would be and I got a courtesy call after to ensure I was happy. Faultless service and process.
Thanks to Paul and his team !
Paul and Jayne are an absolute pleasure to deal with. We ordered our Tesla from them earlier this year and have just placed an order for another electric car from them. They are incredible knowledgeable and very keen to get you the best possible deal. We had lots of questions and they were always happy to give us their time to take us through the details. Paul is a friendly and professional person and I have rerecommended them to many friends and family who have also leased their cars from them.
My existing car lease has recently come to an end and I underwent the process of renewing my car. Paul helped complete the process of returning the old car and finding a new one. They helped with the 1st lease as well and I had no hesitation in going back to them for the new car. The service I receive every time I contact them, is professional, clear and easy to understand. They always go that extra mile to make the process as smooth and easy as possible for me. A few examples of those extra little touches that mater…
• They took receipt of my new car delivery as it was easier for me,
• They assisted me in making sure that the old car was in adequate condition to return
• They arranged the return of the old car.
Their proactive approach doesn’t stop at the end of the sale either as they just as helpful post sale with any questions / Queries. All in all, nothing is too much for them in order to help make the customer experience a good one.
I'd have no hesitation in recommending Paul. The service is efficient, friendly and extremely professional.
Thanks so much.
I just wanted to write a testimonial for Paul and Jayne after they again sorted a lease car out for me in a first class manner.
The way they sorted my wife’s car out was brilliant in every department but the way mine was handled was even better. I wanted a DS car but couldn’t get one with my budget. Paul took time out, listened to my wants and went looking.
Not only did he find a car for me on budget, on specification and requirements, it was also a nice car. I went into the Peugeot and test drove the 2008.
The car dealer said I could get a lesser car for £265 per month, if I had the same spec one that Paul could get it was £340 per month. Mine is costing me £185 per month.
I would never have chosen the car but Paul’s knowledge in this field became obvious, it’s second to none.
The main thing about this, by getting two brand new cars from Paul, he’s saved us over £100 on monthly payments without dropping specification, surely that alone is a reason to talk to him about yours, your family or friends requirements.
So AGAIN, thank you Paul and your team for another first class service, I won’t hesitate to refer you in the future.
I have used Paul for both a personal lease and business lease. Both customer experiences were fantastic. Paul took time on both occasions to find the best vehicle for my needs and source the best price.
You will not get more competitive prices on vehicles you want!
I changed my mind at least 6 times... is was no issue to these guys!
Give them a try. You will not be disappointed.
I would highly recommend the services of Paul and Jayne. I decided to treat myself to a lovely new car and had set my heart on a red mini. The service I received was professional, clear and easy to understand. The process from arranging the lease to the delivery was seamless and painless. I'd have no hesitation in recommending Paul and Jayne. The service is efficient, friendly and extremely professional. Thanks so much.
Can highly recommend this Company. Paul and Jayne provide a great personal service and are always available to answer any questions. This is the second car we have leased from them and would have no hesitation in recommending them to anyone.
In may last year I received delivery of my Navara pickup from Paul and Jayne.
I approached Paul Stephenson with very little knowledge about vehicle leasing and the many options available to me to suit my business needs. The entire process was painless and Pauls knowledge of the industry was invaluable with the overall price being considerably more economic than quotations received from main dealerships.
I would have no hesitation in recommending Paul Stephenson and Jayne to family, friends and other business associates.
I have been recommending Paul to my client portfolio for several years. He has supplied numerous vehicles to my clients and they have been extremely satisfied with the service received from Paul and his team. I have no hesitation recommending Paul and will continue to do so.
I met Paul & Jayne when they moved into an office on the business park where my office is. I was looking for a new car and they found just what I wanted and dealt with the paperwork with no hassle. Delivery was quick and straight to my door. Highly recommend.
Paul couldn't do enough to ensure that the vehicle met our requirements once all requests had been met Paul came back to us with the most competitive price we'd had,
We placed the order and the vehicle was delivered as described,
The process was so painless we've had no hesitation in taking another vehicle through Paul,
Again we can only say that the service was 5star!!!
Great service and competitive prices !!
Excellent service from Paul and Jayne - had several cars now - would definitely recommend
Great Service, nice people. Have had a number of cars, for my business and have referred to friends.
Would whole heartedly recommend
I have dealt with Paul for the past 7 years and he is my first port of call for our company cars. They are extremely friendly and professional, but more importantly, Paul always goes the extra mile to get us the vehicle we are looking for at the most competitive price.
I would not hesitate in recommending Paul to any of my business contacts, family.
We were new to leasing however Paul made it very simple, he listened to our requirements, considered our circumstances with work, family etc and allowed us to make an informed decision.
Once the decision was made, everything was processed with ease and swiftness and before we knew it we were driving around in a new car!
Paul was recommended to us and I wouldn't hesitate to recommend him on to anyone else considering leasing. Go on do! I won't go anywhere else!
If you need a vehicle - no matter what need, talk to Paul. Sourced mine requirements in record time, minimum fuss and great price.
Paul, I just wanted to thank you for the outstanding service you provided in helping us to choose our new car. We love it.
You were so helpful in advising and guiding us because there were so many options to choose from. I know we've made the right decision.
Paul has recently supplied me with a new vehicle and it was perfect from start to finish. The explanation of how the funding would work, the delivery information and the delivery itself were all spot on. Such an easy way to own a vehicle, made even easier with Paul’s knowledge and expertise!
Paul has now provided me with two cars one for myself and one for my wife, throughout the whole process he's been a delight to deal with, I have no issue in recommending him to anyone looking for a new car.
Thanks for your help and support with it Paul, I look forward to getting the next one too :)